Privacy Policy

1. Information We Collect

Depending on how you use our services, we may collect:

• Account information: Name, email address, login details, and other information you provide when creating an account.
• Payment information: Billing and transaction details required to process payments. Payment card information is handled by our third-party payment providers.
• Service and usage information: Information such as bandwidth usage, proxy sessions, connection details, and service activity required to operate, secure, and manage your account.
• Technical information: IP address, device type, browser information, operating system, timestamps, diagnostic information, and similar technical data.
• Communications: Information you provide when contacting our support team or communicating with us.

We collect only the information reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

We may use your information to:

• Provide, operate, and maintain our services.
• Create and manage your account.
• Process payments and subscriptions.
• Provide customer support.
• Monitor and prevent fraud, abuse, and security threats.
• Improve our website, products, and services.
• Send important service, security, and account-related communications.
• Send marketing communications where permitted by law and your preferences.
• Comply with legal and regulatory obligations.

3. VPN Activity Data

Zohrvya does not intentionally retain logs of the websites you visit, the content of your online communications, or the data you transmit through our VPN service.

We may retain limited account, billing, security, and technical information that is necessary to operate the service, protect our infrastructure, prevent abuse, provide support, or comply with legal obligations.

Our VPN privacy practices apply specifically to VPN activity and should not be interpreted as meaning that we collect no information at all.

4. Proxy Service Data

Proxy services may require certain technical and usage information to provide and manage the service, including information such as bandwidth consumption, connection details, authentication information, and account activity.

We do not use proxy services to intentionally monitor the content of users' private communications. Any information retained is handled according to this Privacy Policy and applicable law.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to keep you signed in, remember preferences, maintain security, understand website usage, and improve our services.

You can manage certain cookie settings through your browser or available cookie controls. Disabling some cookies may affect website functionality.

6. Third-Party Services

We may use trusted third-party providers to help operate our business and services, including providers for:

• Payment processing
• Email delivery
• Website analytics
• Customer support
• Security and infrastructure

These providers may process information on our behalf and are subject to their own privacy policies and applicable legal requirements.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain accounts, process transactions, prevent fraud and abuse, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information can be guaranteed to be completely secure.

9. International Data Processing

Because Zohrvya and its service providers may operate across different countries, your information may be processed or stored outside your country of residence.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Request a copy or export of your information.
• Restrict or object to certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of marketing communications.

To exercise an applicable privacy right, contact us using the details below. We may need to verify your identity before processing certain requests.

11. Children's Privacy

Our services are not intended for children who are not legally permitted to use such services under applicable law. We do not knowingly collect personal information from children in violation of applicable privacy laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, or legal requirements.

When we make changes, we will update the “Last updated” date at the top of this page. Where required by law, we will provide additional notice of material changes.

13. Contact Us

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, contact us at: